Privacy policy

Senza Brand Privacy Policy

At Senza Brand, we are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, and disclose your data when you visit our website or make a purchase.

By using our services, you agree to the collection and use of information in accordance with this policy. If you have any questions, you can contact us at any time.

1. Personal Information We Collect

When you visit the website, we collect certain information about your device, your interaction with the website, and information necessary to process your purchases.

We may also collect additional information if you contact us for customer support.

  • Device information: Web browser version, IP address, time zone, cookie information, which sites or products you view, search terms, and how you interact with the website.

     

  • Information dthe order: Name, billing address, address Shipping information, payment information (including credit/debit card numbers), email address, and phone number.

     

  • Customer Support Information: Any information you choose to share with us to resolve questions or issues.

2. How we use your personal information

We use your personal information to provide you with our services, which includes: offering products for sale, processing payments, managing shipments and order fulfillment, and keeping you informed about new products, services, and offers.

  • Order processing: To fulfill our contract, process your payment information, arrange shipment, and provide you with invoices and/or order confirmations.

  • We may share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described below:

    • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy

       

      Your personal information will initially be processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada andUnited States. For more information on how data transfers comply with GDPR, see the Shopify white paper.

       

      5. Data Retention

      When you place an order through the website, we will retain your Order Information for our records unless and until you ask us to delete this information.

      6. Changes

      We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

      7. Contact Us

      For more information about our privacy practices, if you have questions, or if you wish to file a complaint, please contact us using the details below:

      Owner: Co-Founder (Oscar Sánchez) Brand: Senza Brand Email: hola@senzabrand.com Phone: +34 612 23 57 19 Postal address: 08915 Badalona, ​​Barcelona (Spain).