Legal notice

LEGAL NOTICE

In compliance with Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), the identifying information of the website owner is provided below:

Company Name: Senza Brand (Senza Studio)

Owner: Co-Founder (Oscar Sánchez)

Address: 08915 Badalona, Barcelona (Spain)

Email: hola@senzabrand.com

Telephone: +34 612 23 57 19

1. Personal Information We Collect

When you visit our website, we collect certain information about your device, your interaction with the page, and the data necessary to process your purchases. We may also collect additional information if you contact us for customer support:

Device information: Web browser version, IP address, time zone, cookie information, which sites or products you view, search terms, and how you interact with the website.

Order information: Name, billing address, shipping address, payment information (including credit/debit card numbers), email address, and phone number.

Customer support information: Any information you choose to share with us to resolve questions or issues.

2. How we use your personal information

We use your information to provide you with our services in the best way possible, including:

Order processing: To fulfill our contract, process your payment, arrange for shipping, and provide you with invoices or order confirmations.

Communication and security: To communicate with you, keep you informed about new products or services, and screen our orders for potential risks or fraud.

Service improvement: To optimize our website and analyze the success of our marketing campaigns.

3. Disclosure of Personal Information

To provide you with our services, we may share your personal information with trusted third parties:

Shopify: We use Shopify to power our online store. You can read more about how this platform uses your personal information in its official privacy policy.

Logistics Providers: We share your address and phone number with our logistics partners to ensure timely delivery of your order.

Legal Compliance: We may disclose your information to comply with applicable laws and regulations or to protect our rights.

4. Your Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have the right to access the personal information we hold about you, to transfer it to a new service, and to request that it be corrected, updated, or deleted. If you wish to exercise these rights, please contact us using the details provided at the top of this notice.

Note: Your personal information will initially be processed in Ireland and then transferred outside of Europe for further storage and processing (including Canada and the United States) under Shopify's security standards.

5. Data Retention

When you place an order through the website, we will retain your order information for our records unless (and until) you explicitly ask us to delete this information.

6. Changes and Updates

We may update this legal notice and privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

7. Contact

For more information about our practices, if you have questions, or if you would like to make a complaint, please contact us:

Email: hola@senzabrand.com

Postal Address: 08915 Badalona, Barcelona (Spain)